1. Introduction

Ed & Ethel's Fine Jewelry is dedicated to ensuring the privacy of the data concerning our users and their clients. We will gather, store, utilize, and safeguard any personal information that you disclose to us. Your information will not be shared with anyone, except as described in these terms and conditions. Throughout this document, we will refer to our website, web-based applications, and related services collectively as the "Service." These terms and conditions do not apply to information acquired through means other than your usage of the Service (including offline) or from other sources. By signing up for Ed & Ethel's Fine Jewelry and utilizing the Service, you acknowledge and agree to these terms and conditions. We reserve the right to modify this policy at any time. In the event of any changes, we will provide updates on this page. It is advised to review this policy periodically to stay informed of any updates. We collect specific information through our Website, located at www.edandethels.com. This page outlines our policies and procedures regarding the gathering and handling of any Personally Identifiable Information (PII), which includes any information that can identify an individual user or be used to contact or locate them. Before using our Service, please carefully read these Terms and Conditions.

2. Information we may collect

We collect Personally Identifiable Information from users who purchase our products and services. This includes their name, email address, telephone number, address, and credit card number. Additionally, when using our Service, we may collect individual transaction data from your third-party invoicing or accounting application, such as "Quickbooks," "Xero," or "Clio." We also collect information gathered via the browser, user-generated content, and any other information uploaded to the website by the user. This information, along with your use of the Service, may be referred to as "Third-Party Client Information" throughout these terms and conditions if it pertains to your client or customer that needs to be invoiced through Ed & Ethel's Fine Jewelry. We may also collect additional information from you through customer surveys and any communications with our customer service team. We utilize cookies on our website to enhance your experience. Cookies allow our website to remember you and provide you with relevant information. For example, when you return to our website, cookies identify you and prompt the site to provide your username (not your password) for quicker sign-in. Cookies also help in reminding you of your previous usage and suggesting similar products and services. Additionally, we use information obtained through cookies to compile statistical data about website use, such as the duration users spend on the site and the most frequently visited pages. Please note that these statistics do not include any Personally Identifiable Information.

3. Our Use of Personally Identifiable Information

We use your Personally Identifiable Information to create your account, to communicate with you about products and services you’ve purchased, to offer additional products and services, and to bill you. We also use this information to the extent necessary to enforce our Website terms of service and to prevent imminent harm to persons or property.

When you use the Service, including accepting an appointment, contacting customer service or requesting support, in addition to many other interactions with Ed & Ethel's Fine Jewelry, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all Ed & Ethel's Fine Jewelry customers by ensuring compliance with applicable US state and federal laws and our own policies. We may also use this information to improve and enhance our offerings to you.

Ed & Ethel's Fine Jewelry may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content.

4. Protecting Personal information

Information that can be used to identify a person is “Personally Identifiable Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on our servers in the United States. We employ the highest in industry standards to protect Personally Identifiable Information, as well as any information provided relating to your invoiced customers.

Third-party client and customer information, provided to Ed & Ethel's Fine Jewelry by users, shall be considered confidential and shall not be disclosed to any third party, unless required to do so by law or subpoena or if we believe that such action is necessary to conform to the law, or comply with legal process served on us. Such information shall be utilized only for the purpose for which Ed & Ethel's Fine Jewelry was created, which is to facilitate the billing and collection process for electronic billing of customers and clients.

Although Ed & Ethel's Fine Jewelry utilizes the highest reasonable levels of data security in the industry, we cannot guarantee the security of PII or other information provided to us. By using our Website, you acknowledge and agree that we make no such guarantee, and that you use our Website at your own risk.

5. Sharing Personal information

Ed & Ethel's Fine Jewelry will not rent or sell your Personal Information to others. We may store personal information in locations outside the direct control of Ed & Ethel's Fine Jewelry (for instance, on servers or databases co-located with hosting providers). Ed & Ethel's Fine Jewelry will share your Personal Information with a limited number of Ed & Ethel's Fine Jewelry partners for the explicit purpose of providing services to you. If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as these terms & conditions.

As we develop our business, we may buy or sell assets or business offerings. Customer, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, bankruptcy, mergers, or dissolution.

Except as otherwise described in these terms & conditions, Ed & Ethel's Fine Jewelry will not disclose Personal Information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our User Agreement, take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and (c) to exercise or protect the rights, property, or personal safety of Ed & Ethel's Fine Jewelry, our customers or others.

6. Compromise of Personal Information

In the event that personal information is compromised as a result of a breach of security, Ed & Ethel's Fine Jewelry will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in these terms & conditions, by email, or as otherwise required by applicable law.

Ed & Ethel's Fine Jewelry shall not be liable for the transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond Ed & Ethel's Fine Jewelry's control.

7. Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case Ed & Ethel's Fine Jewelry may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that Ed & Ethel's Fine Jewelry keeps on file by contacting us as described below.

8. Information relating to minors

Ed & Ethel's Fine Jewelry does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register with our Service. If you are under 18, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 is allowed to provide any personal information to or on Ed & Ethel's Fine Jewelry. In the event that we learn that we have collected personal information from a minor under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as described below.

9. Links to Other Websites

Ed & Ethel's Fine Jewelry is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our terms & conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

10. Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, SMS, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by Ed & Ethel's Fine Jewelry in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

11. Changes

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to these terms & conditions are effective when they are posted on this page.

12. Contact Us

Please contact us with any questions or concerns regarding our Terms.

Customer Support Team: brooke@edandethels.com

Ed & Ethel's Fine Jewelry